NEWVOLED warrants that their LED products comply with its published product specifications and shall be free from defect in material and workmanship for the time period below as measured from the date of shipment:
5 years on the flexible LED light strips, rigid LED strips and LED extrusions (whichever occurs first).
If any quality problem occurred within 5 years since purchase (tough quality problem is rare), NEWVOLED provide double compensation. For example, if 1 meter is defective, we compensate 2 meters. NEWVOLED shall send 2 times quantity of any defective LED product at our expense. Shipping cost will also be at our expense. (provided it is covered under the terms and conditions of this limited warranty).
NEWVOLED provides this limited warranty only to our buyers. This is a complete warranty for the LED lights and fixtures manufactured by NEWVOLED unless it is provided in a separate agreement between you and NEWVOLED.
Furthermore, NEWVOLED shall not be responsible for any damage to the LED lights and the fixtures resulting from the use of any ancillary equipment not furnished by NEWVOLED for use with the LED lights and the fixtures.
What This Warranty Does Not Cover
This limited warranty is conditioned upon the proper storage, installation, use and maintenance of the LED lights and fixtures, and in conformance with any NEWVOLED recommendations. This limited warranty is not applicable to any LED product which is not installed or operated in accordance with the application guidelines.
How to Obtain Warranty Service
If it appears within the time periods stated above from the date of shipment that LED lights and fixtures do not meet the limited warranty set forth above, the purchaser shall notify NEWVOLED by email: email@example.com or by telephone at 0086 (0)21 597 421 91, of its warranty claim, and after receiving proper authorization, return the defective LED product to the specified return location.
This limited warranty sets forth all of NEWVOLED’s responsibilities regarding the LED lights and the fixtures. Limitations of Liability; under no circumstances, whether as a result of breach of contract, breach of warranty, strict liability or otherwise, will NEWVOLED be liable for consequential, incidental, special or exemplary damages, including, but not limited to, loss of profits, loss of use or damage to any property or equipment, cost of capital, cost of substitute product, facilities or services, down time costs or claims from claimant’s customers. NEWVOLED’s liability for all claims of any kind or for any loss or damages arising out of, resulting from or concerning any aspect of this warranty or from the LED products or services furnished hereunder, shall not exceed the price of the specific LED light and the fixture products which give right to the claim. FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL NEWVOLED BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE LED LIGHT AND FIXTURE, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH LED LIGHT AND THE FIXTURE TO THE FULL EXTENT THAT SUCH MAY BE DISCLAIMED BY LAW.